Wellborn Special Utility District offers several convenient ways to pay your water bill. Choose the option that works best for you.
Our New Billing System Is Here!
Wellborn SUD has upgraded to a new billing and customer account system through CUSI-UB4.
Our new customer portal gives you more ways to view and manage your account online, including:
- View water usage and payment history
- Pay your bill online
- Set up recurring payments
- Enroll in paperless billing
- Manage account notifications, including text notifications
Create Your New Online Account
Visit the new Wellborn SUD Customer Portal:
wellbornsud.epayub.com
To register, you will need your account number and phone number.
Important: Enter your account number from your bill. If your account number includes dashes, do not enter the dashes.
Once registered, you will have access to the full range of online account features.
Don't Want to Create an Account?
You can still make an online payment using Quick Pay without registering or logging in.
Creating an account is recommended if you would like to view usage information, payment history, set up recurring payments, enroll in paperless billing, or manage notifications.
Important Information About Automatic Payments
If you previously used Utility Billing Online autopay:
Your previous automatic payment information did not transfer to the new system. You will need to create a new online account and set up recurring payments again.
If you are enrolled in ACH automatic bank draft directly through the Wellborn SUD office:
No action is required. Your automatic bank draft will continue as usual.
Payment Fees
Credit card, debit card, and online eCheck payments made through the new system will include a customer-paid service fee.
The following payment methods remain available without a service fee:
- Cash
- Check
- ACH automatic bank draft established directly through the Wellborn SUD office
Automatic Bank Draft — No Service Fee
Customers may set up automatic ACH bank draft payments through the new Wellborn SUD Customer Portal.
Already enrolled in ACH automatic bank draft through our office? No action is required. Your existing bank draft will continue as usual.
ACH automatic bank draft remains available without a service fee.
Payment by Phone
You may pay your bill by phone by calling 979-690-9799, Monday through Friday, 8:00 a.m. to 5:00 p.m. Our office is closed for lunch from 12:00 p.m. to 1:00 p.m.
Payment by Mail
If paying by check or money order through the mail, please send your payment with the payment coupon from your bill.
To allow sufficient delivery time, please mail your payment at least 7 to 10 business days before the due date shown on your bill.
Payment Drop-Off Location
Payments may be made in person at our office. We accept cash, check, money order, and credit/debit cards.
A payment drop box is also located near the front entrance of our building for after-hours payments.
Payment Address
Wellborn Special Utility District
P.O. Box 250
Wellborn, Texas 77881
Need Help?
Changing billing systems is a big transition for both our customers and our staff. We appreciate your patience as everyone becomes familiar with the new system.
If you have trouble registering, accessing your account, or making a payment, please contact our office at 979-690-9799 and we will be happy to help.
Wellborn SUD will temporarily waive late fees during the transition to give customers time to create their accounts and update their payment arrangements.
Payment Address
Wellborn Special Utility District
P. O. Box 250
Wellborn, Texas 77881
